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Terms & Conditions

Progress People Workshop Cancellation Policy

We know that sometimes your plans can change for various reasons. Should you be unable to attend, a substitute delegate is welcome to attend at no extra cost. If a substitute delegate is not available and you need to cancel your registration, please be aware of the following:

  • Progress People Ltd require at least 15 working days’ (three weeks) notice of a cancellation prior to the commencement of a workshop.

  • A cancellation fee of $100 (excluding GST) per registration will apply to any cancellation made within 15 working days prior to the workshop.

  • Non-attendance or any cancellation made within five working days of the commencement of the workshop, will incur a fee of 50% (excluding GST) of the registration price, payable upon invoice.

  • While it’s unlikely to happen, Progress People reserve the right to cancel or reschedule a workshop due to low enrolment, presenter illness or other circumstances. If the event is cancelled, no fees shall be charged. Progress People will not accept responsibility for travel and accommodation costs incurred by participants.

  • By registering for a workshop, you agree to receive an email about the event and post-event email with related contents.

  • By registering for a workshop, you agree to grant Progress People the right to use any photographs at the event for marketing purposes on social media.

  • All fees are invoiced following the completion of the workshop.

Cancellation Policy for Global Leadership Wellbeing Survey (GLWS) Service

  • Once the Global Leadership Wellbeing Survey (GLWS) has been administered to the client, a cancellation fee of $400 (excluding GST) will be applicable should the client choose not to proceed with the service or fail to attend their scheduled coaching debrief without notice.

  • The cancellation fee is intended to cover the costs and efforts already expended by Progress People in administering the survey, scheduling and preparing for the coaching debrief session.

  • Progress People reserves the right to reschedule the coaching debrief session due to unforeseen circumstances, such as the unavailability of the designated coach or technical difficulties, for example. In such cases, every effort will be made to accommodate a new session time.

  • Progress People reserves the right to modify or update the cancellation policy as deemed necessary.

  • By participating in the GLWS service, the client acknowledges and agrees to abide by the policy outlined above.

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